Delivery Time

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Generally, our products will be delivered to you within 7-10 working days because most of them are custom made to meet our customers’ requirements. Sometimes, our customer service department may need 3-5 working days to deal with your order. So when you can’t receive your order at appointed time, please wait patiently.

Delivery Methods

We will deliver your order via Royal Mail, DPD and so on, so you are assured to enjoy a fast and professional service

Order Tracking

DPD: http://www.dpd.co.uk/tracking/tracking.do
Royal Mail: http://www.royalmail.com/

Delivery Charge

Generally speaking, the delivery cost will charge you £ 4.99-£ 7.99 according to the weight of your order (excluding free delivery items). We offer fixed delivery charge for every single order which will be auto-added in the grand total when you send payment, no matter how many items are purchased. But we offers some high quality free delivery products for you!

Your satisfaction is of the utmost importance to us. The moment you receive your package, we encourage you to check and make sure that the item has been made to your order specifications.

Returns

We’re glad to tell you that your unsatisfied items can be returned within 15 days after received and get a full refund. If you are going to return or exchange bed linens, bath products, or accessories, please make sure they are in their original condition-unworn, unwashed, unaltered, undamaged, clean, free of lint and with tags intact and attached.